There is an issue from Microsoft that could affect GiftWorks users by causing the GiftWorks Charts and Graphs to no longer appear.   A simple example of this is on the main Donors page.    Notice the New Donors graph in the lower right corner.

With this issue, the main Donors page will look like this.

For certain graphs and charts within GiftWorks, we use a technology called Vector Markup Language to produce the images on the screen.  There was a security vulnerability discovered in the Vector Markup technology and Microsoft had to put out a fix to prevent this vulnerability from adversely affecting customers.  Essentially, this fix inactivates the Vector Markup technology by unregistering the vgx.dll component.
Here is a link to more information: http://www.microsoft.com/technet/security/Bulletin/MS06-055.mspx

As shown above, the security update could cause graphs and charts within GiftWorks to be blank. 

At this time, the only known solution, is to re-regsiter the vgx.dll component.  This can be accomplished with the following Run… command:
regsvr32 “%ProgramFiles%\Common Files\Microsoft Shared\VGX\vgx.dll”

Unfortunately, this will expose the security vulnerability again until Microsoft comes out with another fix.   If you have any futher questions, please contact support at Mission Research.